Our Quality Policy
“Precision Waterjet and Laser, LLC works diligently to provide superior parts and services to the highest quality standards in the industry and to meet or exceed our customer needs and requirements. We will strive to constantly improve our processes to support the emerging needs of our customers.”
This policy is at the heart of every job we take on—from prototyping to full production runs. It guides our team to not only meet specifications, but also to exceed expectations.
ISO 9001:2015 Certified
Precision Waterjet & Laser strives to provide our customers with high-quality products, fast lead times and excellent customer service. We furthered that commitment when the company achieved its ISO 9001:2015 certification in 2025. With our quality management system ISO certified, we continue to do our very best, every day, to ensure that our customers are confident in our services and that you get exactly what you need, precisely when you need it.
Measurable Objectives
At Precision Waterjet and Laser, we set our goals high!
- On-time Delivery ≥ 97%
- External Non-Conformance Rate ≤ 1%
- Positive Customer Feedback ≥ 90%
- Internal Rework Rate ≤ 5%
These metrics drive accountability and foster ongoing improvement across all departments.
How ISO 9001:2015 Certification Improves Our Company
Better Process Management.
We document, review and approve everything we do to achieve safety, regulatory and customer requirements. Certification allows us to control our internal processes so we can service our customers quickly and efficiently.
Increased Consistency and Discipline.
ISO certified companies adhere to strict internal audits and use systems that have been accepted and used in more than 80 countries to drive product quality, consistency and discipline.
Reduced Variability.
Standardization and proactive production processes help reduce variability and increase quality and reliability.
Solid Process and Procedures.
Certification provides internationally recognized standardization of the company’s quality management system, meaning improved efficiency and quality each day.
Promotes Future Company Health.
Our commitment to continuous improvement forms the building blocks for a stronger future for the company with a dedicated focus on how we do business now and in the future.
How ISO 9001:2015 Certification Benefits Your Company
Superior Quality.
You can rest assured that we will manufacture your order with the highest quality possible. We are committed to providing you the best, and our ISO certification proves it.
Better Products.
When our products conform to international standards, it means we’re continuously improving our processes to provide a product that consistently meets and surpasses your specifications.
Enhanced Customer Service and Communication.
International standards influence our processes, helping us learn more about your needs and share more information with you.
Faster Lead Times.
Our internal audits will not only make our products better, but it will also make our processes more efficient … helping us get the product to you faster with reduced lead times.
Better Pricing.
Operational improvements, greater efficiency and reduced waste results in better overall pricing.